Return/Refund Policy

We want you to be completely satisfied with your purchase — and we’ll do our best to make things right if something goes wrong. Please read the policy below to understand how returns and refunds work in our shop.

🚫 Final Sale Items

The following items are final sale and are not eligible for returns or refunds unless they arrive damaged:

Custom-made products
Candidate gear or merchandise from campaigns and organizations
Items from our "For You, By Us" fundraiser collections

If a final sale item arrives damaged, please contact us within 7 days of delivery. Be sure to include a photo of the damage, and we’ll happily send you a replacement.

✅ Eligible Returns

For all other items, we accept returns within 14 days of delivery. To qualify:

Items must be unused and in original condition
Packaging (if applicable) must be intact
You must provide proof of purchase (your order number or receipt)

Please note: Customers are responsible for all return shipping costs unless the item was received damaged or we sent the wrong item.

💸 Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval status. If approved, a refund will be issued to your original method of payment within 5–7 business days.

If we are unable to issue a refund to the original method (for example, if the card is expired or closed), we will contact you to arrange an alternative refund method.

Original shipping charges are non-refundable.
Items returned in worn, used, or damaged condition (unless that damage occurred during shipping) will not be refunded.

🛠️ Damaged or Incorrect Orders

If your item arrives damaged or we made a mistake with your order, contact us within 7 days of delivery. Include your order number and a photo of the issue. We’ll send you a replacement or issue a full refund — and we’ll cover all shipping costs in these cases.

💬 Questions?